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What is an E-statement? Definition, Function, and How to Get It

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Some people may be familiar with the term “e-statement,” which is used by the majority of Indonesian banks. E-statements are frequently encountered in email messages, computers, and cell phones.

But do you know what an e-statement is? If translated into Indonesian, it means an electronic statement, but what function does it serve and how do you get it?

What is an e-statement?


E-statement in Indonesian is defined as  an electronic statement. However, in this context, e-statement refers to financial documents or bank account information delivered in electronic format.

So, an e-statement is a report on bank customer account information submitted via email, an online banking platform, or the bank’s official website.

E-statements are often sent to consumers within a month, usually at the first of each month, depending on the policies of each bank. In the e-statement, it is clearly recorded starting with account information, remaining balance, incoming date, outgoing date, and other transactions.

E-statements provide convenience for customers because they can easily access and store them using an electronic device such as a computer, tablet, or smartphone. There is no longer any need to fold receipt paper after withdrawing cash.

E-statement function

Actually, we already know what the function of an e-statement is from the definition above. In general, it has the same function as a bank statement, displaying account data and information on a list of financial transactions in detail over a time period.

The difference with a bank statement, usually a bank statement given in physical or paper form, and customers must take it directly to the bank office. While e-statement will be delivered electronically via email, mobile banking, or e-banking.

The Advantages of Using E-Statements

After knowing the definition of e-statement, we need to know the benefits of e-statement for individuals and banking institutions

1. Easy access to account information

In the past, to get account information,  customers had to come directly to the bank and queue at the teller. But now e-statements allow customers to access account information quickly and easily using an electronic device such as a computer, tablet, or smartphone.

2. Contribute to environmental sustainability.

By using e-statements, we are also helping to reduce paper use, which means we are helping to preserve the environment by reducing tree cutting and paper mill waste.

3. More secure in terms of privacy

Compared to the use of paper bank statements, which are prone to loss, e-statements are considered safer because they are protected with an additional layer of protection, such as a password and encryption, to keep personal information and financial safe.. 

4. E-statement is easy to store.

E-statement information can be easily stored in digital format, which makes it easier to archive and organize without requiring additional physical space.

Especially if we have OCR software like Fintelite’s OCR+, we can just upload an e-statement to OCR+ Fintelite and the financial information on account and other transactions will be neatly stored according to category.

This is obviously very useful in making the financial management process faster, more accurate, and more efficient.
An example of a bank e-statement

Here is an example of an e-statement form from Bank BRI, which includes information on the account name, period, transaction type, and transaction values.

How to get a bank e-statement

E-statements can be obtained in two ways: by visiting directly to the brach office where the bank account was opened or via mobile banking applications.

Via bank:

  1. Go to the bank teller
  2. Shows personal data and savings book
  3. Fill out the form containing the email address
  4. If the process is successful,the e-statement will be delivered directly by email at the beginning of each month.

Via mobile banking:

1. Open mobile banking
2. Select the e-statement menu
3. Enter in a PIN or password
4. Register by entering personal email
5. E-statement will sent at the beginning of each month

Usually, the bank won’t charge you for creating an e-statement

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